Trustpilot reviews of Instantly.ai

If you want all your emails to go to spam or get quarantined, and if you want to deal with never ending random bugs, this is the platform for you. We paid instantly to provision domains for us and they didn't configure…

I have been stuck in a ongoing Instantly limbo. I have many times tried to cancel all my subs. I have many times contacted support and told I want to cancel everyhting but still they keep billing me randomly. Stay away from…

Their email servers just didn't work and there was no way to unsubscribe, they keep charging until you file a complaint. They have some of the worse customer service i've ever seen. stay away.

Non-existent customer support. Trying to use the chat wastes days with either no response or incorrect information. Imagine submitting a request, waiting hours for a response, being asked to provide information, waiting hours for a response, get a request for more information,…

Users beware - Instantly.AI (Foo Monk LLC) harvested my personal data without consent & added it to their B2B database. When I exercised my rights under UK GDPR (Articles 17, 18, 19, and 21) via their DPO on 3 April 2026, they:…

Bait and switch to even reply to emails from their unibox

We signed up to be one of the first companies to use their VIP service. It was by far the worst investment that we ever made as a company. $9K with ZERO return. Their team takes weeks to set up and ramps…

Scammers, they sell your data right back to their customer pool

This site is so terrible lol, all its features are useless. They will keep charging your card and make it hard to cancel, build your own tools using claude

Instantly has SO MANY API ISSUES and no developers to talk to!! AVOID Instantly at ALL COSTS

Lots of bugs, glitch and worst customer support service.

Pretty generic AI agents that can’t scrape beyond what is already available. Not so great customer service team.