Trustpilot reviews of Instantly.ai

Instantly works pretty well when it works but they made it much more complicated/confusing with their credits system vs the subscription options before. And the system glitches with credits (takes them when they shouldn't, double charges you credits). Their live chat help…

Decent, but there are much better alternatives like prospi ai for example...

Even though this software is great and i can honestly say this makes sending out thousands of email inquiries so simple and I love the way it looks, the problem is the customer care chat they provide. i had issues and said…

When you downgrade your subscription, they automatically delete your coins. I lost like 5000 coins. It’s super expensive. You pay $10 to reach out 1000 people. And then if you want to reach more people it goes up to $90. It is…

The AI Prompt feature hasn't worked for me for the past 10 days. Tech Support cannot seem to get it fixed. I'm seriously considering dumping Instantly and going with Lemlist.

This is the best tool for sending email, however, the pricing system is absolutely POOOR! You need to buy a plan first, then credits. And if you have bought one already for a month, your max contacts are let say 1000. They…

The use of AI looks promising, but the system is buggy. Connections break without notice. Support is not useful.

Consistently misleading pricing structures, and crazy slow UI. Which means you think you're paying for something and then only when you try and do it, do you find that there is yet another email pricing gateway. So instead of paying one price,…

im paying for a software that hasn’t worked for weeks and is effecting my business. had been amazing for a year but now the end is near i feel... 1. Warm up emails aren’t sending full 25 a day (ignoring premium accounts…