Trustpilot reviews of Instantly.ai

You can't even reply to leads without upgrading to Hyper Growth to use their Unibox. Getting your inbox passwords out is deliberately painful, and when you finally do, the Unibox blocks the app passwords Google sends so you still can't access your…

This is a company that disregards local laws outside of the US. They do NOT comply with the GDPR. They collect personal information of Europeans without consent, and force you to visit their platform/website to have it removed. Let's check the big…

My primary problem with these guys is they "sell you" the domain, and then you have no control over it. You can't transfer it, so if you like the domain name, you can't use it. They will screw you out of it.…

For me a waste of time and money. Difficult to onboard, misleading AI prompting, slow / useless support, Would not recommend unless you are 100% up to speed with their system.

Just a crappy quick vibe coded money grab yet another AI wrapper, promising a lot, delivering very little. The WORST part is that their "free trial" is absolutely useless, unless you pay upfront non-refundable amount for multiple domains and multiple email account…

Careful! They re-enable the subscription after cancelling. We have cancelled instantly last summer and only now realized that they've charged us $100 every month. Their support is just telling us that they will not refund any money at all as stated in…

Watch out. I cancelled my subscription, and two hours later I received a renewal email with a payment receipt—and my subscription had been reactivated. Customer support isn't helping; instead, they claim it’s not true and that I’m not entitled to a refund.…

Really poor support experience, jumping from agent to agent w/o answering or helping with my initial questions. Would recommend alternatives

Hidden fees and no refunds allowed. They take your money and just keep making you upgrade to a higher plan to do simple email outreach. Stay away.

Absolutely terrible. 1. Nickle and dime policy. Their services don't align with their Terms and conditions. All of their monthly services are extremely intentionally misleading in a way to be able to say "you also need to sign up for this". it…

Worst support service experience in 2026. Paid for an upgrade over 24 hours ago, upgrade features have not been enabled. Support asked for and I supplied username and email, now support insists I need to share a receipt. They could have easily…