Trustpilot reviews of Instantly.ai

I only stayed a customer for over a year because of an annual discount, but the platform remains heavily overpriced for how buggy and unreliable it is. They constantly make disruptive UI changes instead of fixing critical issues, while mailboxes frequently get…

I have been getting lots of phishing emails lately. All of them coming via this platform.

Charged $291 for a second Instantly product I did not knowingly purchase I signed up for Instantly’s $97-per-month Hypergrowth plan to test the service. I later discovered that Instantly was also charging me $97 per month for Hyper CRM, a separate subscription…

I’ve tried to cancel my plan and if u don’t go all the way to the end they of their forms and don’t respond to their questions they don’t cancel and keep charging ur card every month. Support claim it’s their policy…

After 2 weeks and $140 AUD my first campaign wasn't sending, I didn't want to change the password and start the warm up again so I did some troubleshooting with the AI, had wrong info in it and then the customer service…

Spirit airlines, if it were an email sequencer * you actually can't use the product without the $100/mo plan. you'll be able to send email, then unable to respond to it (yes, really!) * nickles and dimes you on everything * pays…

this company doesn't care about customer satisfaction. This company charged shamelessly even after mentioning desire to cancel the plan.

This company fraudulently charged me after requesting to cancel from a yearly subscription to a monthly charge. I was never able to speak with a human and the CHATBOTS are zero help. I would never recommend this company to anyone.

They double charged me for two accounts. I asked them repeatedly to cancel months ago and they went on charging me for 6 months. I attempted to work with Jade (who knows if this is AI). They continued to be condensing taking…

Getting a lot of spam from a client using instantly.ai, no unsubscribe option. Shady company.

Restrictive subscription tiers. Poor onboarding that was deceptive - had to upgrade tiers just to reply to emails. Terrible customer experience once onboarded. Overall found to be a ripoff.

My domain and emails were taken down for months while I paid to keep my domain healthy. I had to find out myself that the domain was taken down for 6 months.