Trustpilot reviews of Instantly.ai

I signed up, paid for the service, and even purchased their “pre-warmed” accounts — only to discover they were not properly warmed up at all. Deliverability was terrible and emails landed in spam.

I have been using instantly.ai for the past week and a half. All I can say is, really? I can not create a new account.

I purchased 3 domains and 3 emails for each domain and paid in total. After a day I bought their plan thinking it could benefit me, but that was the worst $47 USD I spent.

Amazing how you have been running this for years and not learnt how to create a simple user interface. Launch a campaign and open tracking is disabled by default, no warning and hidden.

It's like they intentionally make the billing bad to confuse people. I cancelled my $97 a month plan and lost access to my dashboard. I can't access the leads I brought to the platform.

They have a scheme where once you cancel the main plan, there is another plan underneath it which does not get cancelled.

The Done-For-You email was very misleading. The Outreach plan, domains and inboxes are invoiced separately, which strongly suggests they are separate products.

Over roughly a month and a half, I received 11 separate charges totalling over $400. The plans also are not aligned — a user may need one credits plan but a different outreach plan.

Product ordered never received; no support or honest response from the company regarding resolution; no replacement, no refund.

Deceptive billing, fabricated email activity, and charges after cancellation. Our experience raised serious concerns about both its billing practices and the accuracy of its reported email activity.

The company does not yield any results in email marketing. The website is deceptive: when it looks like the subscription is cancelled, they continue to charge for credits.

Shit!! It is a scam. Don't trust them. The assistance team is completely absent. Don't trust them. It is more better lemlist or omnisend and also chiper.