Review database

Trustpilot reviews of Instantly.ai

Every Trustpilot review we have indexed, newest first. Each links to the original.

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52 reviews · page 1
LU
Luna
Jul 25, 2026
Trustpilot
Good product but
Good product, but support is not the best. It's slow and sometimes gives inaccurate responses.
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SH
Shiloh McGovern
Jun 27, 2026
Trustpilot
Good platform, Good Support some RARE bugs.
The platform is good and does what it says on the tin. It has a few bugs in it, sometimes email templates dont load correctly and their AI proposed responses can refer to the wrong email? But 99% of the time it…
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GE
Gene Hunter
Jun 18, 2026
Trustpilot
Learning Our Way
Even though we haven't experienced success, directly from our campaigns, as of yet, we do see the potential of us achieving success, so we are continuing to, hopefully, refine our email outreach skills. We do like the help that we receive from…
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VO
Volodymyr Vorontsov
Mar 17, 2026
Trustpilot
Partial refund
Ahmed from Instantly support helped me secure a partial refund of $97, and I genuinely appreciate his assistance. I was expecting a full refund because the account was inactive, so this was not the ideal outcome for me. However, I still value…
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DR
Drew Peist
Mar 9, 2026
Trustpilot
Solid tool although has bugs sometimes…
Solid tool although has bugs sometimes but nothing major
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MA
Mark Hallam
Mar 9, 2026
Trustpilot
Great service
Great service - professional and upbeat when I had queries to sort out on my campaigns. All sorted and good follow up culture. Highly recommended!
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ME
Melissa Zemant
Feb 24, 2026
Trustpilot
i own a b2b saas for procurement…
i own a b2b saas for procurement companies. instantly is overall good but the deliverability fluctuates a lot. the support is not really supportive but its a tool that is pretty easy to use.
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CA
Canne P
Feb 20, 2026
Trustpilot
Strong platform but the support is…
Strong platform but the support is weak. Took me 5 days to get back a proper response...
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IS
Iskren Aleksandrov
Feb 13, 2026
Trustpilot
Good folks with a bit unclear pricing…
Good folks with a bit unclear pricing upfront
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AD
Adam
Jan 24, 2026
Trustpilot
Responsive and helpful
Responsive and helpful! They were quick to help me with my request.
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KA
Kartik
Jan 7, 2026
Trustpilot
I started using Instantly around few…
I started using Instantly around few months ago and loved it not because they are the best, but you can find everything under single login, from purchasing accounts to, unibox to see all email under one platform without switching other platform
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LU
Luca Deloddere
Sep 22, 2025
Trustpilot
Great support
Because the support really tries to help you! I wish I could add more Gmails or like personal emails it blocks those a lot.
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