Every Instantly.ai review, in one place

Have been using Instantly since March 2026. For a 400 person company with $80m ARR, the UI is shockingly slow and buggy, and UX not intuitive at all. To top it off, they upsell literally every feature until you may as well…

Asked customer support to cancel my subscription which they refused again and again

The AI bot upsells you into things you can't access until you pay for more subscriptions. I addressed this with their customer service, and they said no refunds, even though purchased under false pretenses. Cancellations are murky, impossible, and divided. Do not…

Terrible service. They have two stupid plans and both are the same name and same price and I purchased the wrong one ( my mistake) customer service won’t refund me or swap it to the right plan. Dont use it not worth…

I would give a zero if I could I did a 2 months of cold emails , sent 1000 emails out , cleaned my list , set up infrastructure correctly My verdict this software is on its way out, the current way…

They hold your own domain hostage I bought a domain through Instantly with my own money and paid every fee they charged on top of it. Now I'm locked out of my account, and the only way back in is to pay…

I've used Instantly for a couple of years and always liked it until a couple of weeks ago when they forced everyone to switch over to the new user experience. It's horrible. You now have to dig / click around more to…

Do not do it. It worked fine for some time - the occasional issue with the warming service would come up but nothing major. Until it stopped working. Twice. In less than a month. And this most recent time, emails weren't going…

Terrible product and customer service. I was on their $97/month plan with tons of sending volume. I've decided to downgrade $47/month and I didn't need to send that much anymore. Now, I can't even use Unibox so I can't reply to my…

It was 5 star. honestly.. it was good. the old UI format was amazing. I was pushing out big campaigns, making around a $10k profit business. It was good. Until they decided something that didn't need to be changed. #1 RULE IS…

I like how it instantly helps to organize cold email outreach and manage prospect communication from one place. It is useful for preparing email campaigns, testing different messages, and monitoring replies. As a trainee, it has helped me understand how sales teams…

They warm up our emails... so better deliverability. | There's a lot to dislike. Not very intuitive. Had to struggle to get the first campaign going. It's just not logical. Doesn't behave the way you'd expect it to work. Seems simple, but…