Trustpilot reviews of Instantly.ai

READ BEFORE BUYING Warm up did not function correctly. Staff then refused to assist further in finding a solution. I would caution again using this service.

Fairly good service but the customer support is non existent. I've been waiting 3 weeks for a reply. For what ever reason some email leads aren't being accepted.

Didn't subscribed to anything but tried to charge me 15$ !!!!

Used to be good with your own infrastructure setup but kept disconnecting. Then tried a couple DFY accounts. Worked like a charm. But now i want to scale and we get issues. DFY account setup not working and support just keeps sending…

I transitioned from Lemlist to Instantly mainly because of prices. But.... Everything on Instantly is limited : the number of contacts, the number of emails, some basic options such as transfering an answer from a sending email account to the original one,…

Onbording program is non existent, although its reasonably intuitive to work it all out if you have a few hours to spare. That said there are a lot of features/options/settings to consider, and so many areas to access, its easy to miss…

I am really really disappointed! Super Bad manipulative pricing! Argh! 30 bugs to do that. Ahh, but is you want to to that you would need to buy that package for 90bugs! Finally, alright I buy it! Let me work! O no…

Bought some DFY emails from them and it’s been 3 weeks, they still haven’t set them up. Support keeps promising and update in 24-48 hours. The latest is 2-3 business days. I loved instantly but this is just ridiculous. I do not…

They have the worst customer service. they reply, then leave you there. Plus I used their Lead search tool, which I paid for. The results were not useful, as more of the leads had invalid email addresses. I ask for a refund…

Overly expensive for poor data. If I wanted to spend this much, I'd use Apollo.

If you want to own your domain, DO NOT buy/opt for their done-for-you email. They will hold your domain hostage and WILL NOT transfer it. We're in the middle of taking this up with ICANN as we would have never used Instantly…

When you cancel early, your account is restricted, and features are removed instead of allowing access and features until the end of the billing period. They will delete your account, so there will be zero historical data after you cancel. The billing…