Trustpilot reviews of Instantly.ai

Instantly started off well with onboarding, setting up inboxes and campaigns. An account executive showed me how much I'd pay per month, then signed me up for the Hypergrowth Plan, Supersonic credits, domains, and inboxes. After waiting 13 days for the inboxes…

I receive multiple, obviously AI-generated junk emails from this company to an email address that was harvested in a breach. They use Google's SMTP service to get around spam blocks. The company has no obvious owners. I found a spam report link…

They charged me for a subscription that I supposedly canceled. I signed up for additional data credits on August 22nd, paying $425, within their "Billing and usage" area. On September 22nd, I was charged again, even though I canceled all active subscriptions…

I only stayed a customer for over a year because of an annual discount, but the platform remains heavily overpriced for how buggy and unreliable it is. They constantly make disruptive UI changes instead of fixing critical issues, while mailboxes frequently get…

I have been getting lots of phishing emails lately. All of them coming via this platform.

Charged $291 for a second Instantly product I did not knowingly purchase I signed up for Instantly’s $97-per-month Hypergrowth plan to test the service. I later discovered that Instantly was also charging me $97 per month for Hyper CRM, a separate subscription…

I’ve tried to cancel my plan and if u don’t go all the way to the end they of their forms and don’t respond to their questions they don’t cancel and keep charging ur card every month. Support claim it’s their policy…

After 2 weeks and $140 AUD my first campaign wasn't sending, I didn't want to change the password and start the warm up again so I did some troubleshooting with the AI, had wrong info in it and then the customer service…

Spirit airlines, if it were an email sequencer * you actually can't use the product without the $100/mo plan. you'll be able to send email, then unable to respond to it (yes, really!) * nickles and dimes you on everything * pays…

this company doesn't care about customer satisfaction. This company charged shamelessly even after mentioning desire to cancel the plan.

This company fraudulently charged me after requesting to cancel from a yearly subscription to a monthly charge. I was never able to speak with a human and the CHATBOTS are zero help. I would never recommend this company to anyone.

They double charged me for two accounts. I asked them repeatedly to cancel months ago and they went on charging me for 6 months. I attempted to work with Jade (who knows if this is AI). They continued to be condensing taking…