Trustpilot reviews of Instantly.ai

Used to be decent, now just pointing to fine print I used their service about a year ago and it was fine. Came back recently to find all the emails I'd purchased were gone. I contacted support, hoping for help or at…

They try to charge you for absolutely everything. Like the inbox placement test doesn't cost them anything and they charge for it also with the "crm" they have which does nothing and cost and will double your cost . And the software…

Beware! Works for cold outreach, but billing is very shady! When you sign up, they send an email saying "Save money - Normally costs $15, but yours is free. ... Claim The Free Domain" and if you claim it you're stuck paying…

I am almost two months in and have experienced no results from the product. I have reached out to see if I could get some support on boosting results. There is no one in this company that is willing to help customers.…

Bought their inboxes, started going to spam after a week. I sent a couple of emails to myself and all of them landed in spam even though I warmed up all the inboxes for 3 weeks. No refunds.

I'm generally not happy with my experience with Instantly.ai Due to the following: - Before posting an honest review, I gave your support team an opportunity to make things right and you didn't - After only a short while after starting with…

While there are several useful features on Instantly, and relatively fast customer service, Instantly has incentivized reviews in return for free credits on their plan subscriptions. Additionally, I don't feel their customer service policy favors the client as they do not provide…

Instantly never help me. Disappointing. It's not good for the average user. Too many issues and hard to address.

Frequently buggy and customer support, even for paying customers has taken >1 day to troubleshoot problems and respond. I've experienced several instances where a setting was selected but did not function as it stated (e.g., Stopping email follow-ups upon receiving an auto-reply…

I used Instantly.ai for over a year, and it started out pretty good, but the changes they made, particularly with their leads, have absolutely sucked. Their analytics seemed to get worse as time went by. I called their support and they ran…

Promising platform - failed to deliver. Clean UI, good features. I was pumped! but then... I ran into multiple technical issues that destroyed my confidence that my emails would go out as designed (sometimes things went fine, other times the formatting was…

Basically just tried to entice you with low monthly payments and the they make you pay to upgrade if you want to do anything at all. ends up racking up. its a very buggy site and app. not worth the money at…