Trustpilot reviews of Instantly.ai

Great product, easy to use interface in general. Good support

Instantly.ai is a simple to use email software. It's effective at sending email, and easy to use. The only thing I would add would be a way to track single emails which we send directly to a single lead. Having the option…

Very good, deliveribility is almost as good as sending manually from my experience. Easy to use UI

The emails send very quickly, has really solid analytics, and a secure way of adding email campaigns. The unibox is also very solid way of tracking responses. And the warm-up feature for email domains is totally excellent and a big big plus.…

As a warm-up tool, this one is really great. However, I have recently tried it for outreach and the flow is not very smooth and user-friendly. Will still use it and try to figure out its best use case.

Instantly has been a delightful discovery. In the 4-6 months I've used it, the experience has been top-notch. It stands out as the premier cold emailing platform, especially given the flexibility to add countless email accounts without incurring per-email charges. While the…

Instantly works pretty well when it works but they made it much more complicated/confusing with their credits system vs the subscription options before. And the system glitches with credits (takes them when they shouldn't, double charges you credits). Their live chat help…

Decent, but there are much better alternatives like prospi ai for example...

Even though this software is great and i can honestly say this makes sending out thousands of email inquiries so simple and I love the way it looks, the problem is the customer care chat they provide. i had issues and said…

When you downgrade your subscription, they automatically delete your coins. I lost like 5000 coins. It’s super expensive. You pay $10 to reach out 1000 people. And then if you want to reach more people it goes up to $90. It is…

The AI Prompt feature hasn't worked for me for the past 10 days. Tech Support cannot seem to get it fixed. I'm seriously considering dumping Instantly and going with Lemlist.

This is the best tool for sending email, however, the pricing system is absolutely POOOR! You need to buy a plan first, then credits. And if you have bought one already for a month, your max contacts are let say 1000. They…