Review database

Trustpilot reviews of Instantly.ai

Every Trustpilot review we have indexed, newest first. Each links to the original.

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285 reviews · page 12
TY
Tyler Sidwell
Oct 13, 2025
Trustpilot
This tool is absolute garbadge
This tool is absolute garbadge i spent $1000 on an annual subscription Outlook accounts dont ever respond meaning they are likely not even seeing the emails. Every week there is a new bug where features break, right now my campaigns don't even…
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BI
Bianca Anna
Oct 7, 2025
Trustpilot
BEWARE – honest company does not behave like this
Barely used it. Tried to cancel it and looked everywhere, clicked on everything - IT IS NOT LINKED ANYWHERE. Found it later - not on my interface but on the internet that linked me to Billing page - WHICH IS NOT ACCESSIBLE…
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TA
Tamás Tóth
Oct 7, 2025
Trustpilot
One of the worst programs I’ve ever…
One of the worst programs I've ever come across. It's very cumbersome, doesn't launch newsletter campaigns properly, and asks for money for everything, even just to put a normal button in the regular newsletter content. The whole thing is horrible.
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LU
lukestgeorge1985
Oct 2, 2025
Trustpilot
A truly terrible experience
A truly terrible experience – avoid at all costs I am a startup and lost hours trying to set up Instantly, only to never get it running. Customer service is painfully slow (I suspect because they’re constantly fighting fires with a product…
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RU
Rundong Li
Sep 30, 2025
Trustpilot
Disappointing Experience
Disappointing Experience Requesting a refund was simply my way of expressing how uncomfortable I felt using this product. The reality is: Poor product experience – The platform feels unfinished, with confusing logic, clunky design, lack of smoothness, and many bugs. Instead of…
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PA
Patrick Reverchon
Sep 26, 2025
Trustpilot
Nothing possible any more
I created an account and the free trial expired. Now I am on my Dashboard where I can do absolutely NOTHING anymore, despite upgrading and paying. Deleting my account? No, the links do not work. Seeing what I have done so far?…
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SE
Seth S
Sep 25, 2025
Trustpilot
The whole website and app is full of bugs
The unibox is full of bugs, the website keeps crashing when I create subsequences, there's no proper filters. You can have the best copy and campaign but the software will limit you. Try something else.
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JA
Jacopo Lazzarin
Sep 18, 2025
Trustpilot
No leads generated
I used Instantly for a few months and got 0 leads from it. Their cold email campaigns do not work and they charge way too much for what they offer. Furthermore, they do not offer refunds.
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ER
Eric S
Sep 13, 2025
Trustpilot
Inboxes Stopped working, offered free use, didn’t deliver
I was misled into believing I had two months of credit due to a glitch on Instantly’s end that cut off my access. Instead of honoring what they promised, they brushed it off and tried to spin the situation back on me.…
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AN
Andrea
Sep 9, 2025
Trustpilot
Instantly Leads Is a Disaster Zone
I pulled a leads list on the Instantly leads finder system, then launched the campaign. The Instantly mailing platform paused the campaign due to a 6% bounce rate. These should be verified leads, so I reached out to customer service to find…
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PA
Pablo
Sep 9, 2025
Trustpilot
Suppressing you to boost their profits
As soon as you pay them, they start suppressing your campaigns so that you pay more. They are not an honest business.
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AN
Anghel Erdei
Sep 6, 2025
Trustpilot
False advertising and poor customer support.
In all of their videos they brag about AI and how you can personalize each email with AI. I've been in the talks with customer support for a week now, assuring me TWICE it works then sending a screen recording and getting…
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