Trustpilot reviews of Instantly.ai

The service is unprofessional. The interface is horrible. They have a good marketing but the product and customer service is horrible. Don't buy it.

i cancelled my subscription months ago, but still get charged about 15$, tried to contact support but no good help, they keep telling me that my subscription does not exist

I should have read the reviews. They are right. Cancellation doesn't work, "Cancel" button disabled on Stripe.

every action is behind paywoll every action ends up in error 1/2 of time

Setup an account, now can't even login to the site - stuck on dashboard loading then blank screen! - yes I've cleared my browsing data, this is on their side. NOT RECOMMENDED

Terrible product, a lot of bugs and the platform is extremely slow. I switched to another tool and haven't looked back. Avoid at all costs.

Scammers. They are charging you even if you are on the free plan! And you can not close your account unless you discuss it with the support!

Terrible UX, connectivity issues and overall support. Do not sign up

I cancelled my subscription on 1st December at 10am, before the renewal charge went through. Despite this, I was billed later the same department. I immediately contacted support with proof of cancellation. They confirmed I had cancelled but refused to refund me…

After cancelling my plan, the company silently switched me to a cheaper tier without notifying me and continued charging me for two months. There was no active subscription shown in my admin dashboard, so I had no visibility that billing was still…

I used their VIP service for one month. They were confident they’d be able to get things set up and get responses. The only thing I got was vacation responses. The writing required a lot of edits from me and ultimately I…

Zero emails sent. £465.80 taken. DFY domains suspended by Google. One month refund offered and the rest kept. I used Instantly’s DFY service and bought my domains and inboxes through them. The setup never worked. Not low deliverability or landing in spam.…