Trustpilot reviews of Instantly.ai

Non-existent customer support. Trying to use the chat wastes days with either no response or incorrect information. Imagine submitting a request, waiting hours for a response, being asked to provide information, waiting hours for a response, get a request for more information,…

Users beware - Instantly.AI (Foo Monk LLC) harvested my personal data without consent & added it to their B2B database. When I exercised my rights under UK GDPR (Articles 17, 18, 19, and 21) via their DPO on 3 April 2026, they:…

Bait and switch to even reply to emails from their unibox

We signed up to be one of the first companies to use their VIP service. It was by far the worst investment that we ever made as a company. $9K with ZERO return. Their team takes weeks to set up and ramps…

Scammers, they sell your data right back to their customer pool

This site is so terrible lol, all its features are useless. They will keep charging your card and make it hard to cancel, build your own tools using claude

Instantly has SO MANY API ISSUES and no developers to talk to!! AVOID Instantly at ALL COSTS

Lots of bugs, glitch and worst customer support service.

Pretty generic AI agents that can’t scrape beyond what is already available. Not so great customer service team.

Bad experience, No refunds, bad service, doesnt work well. Dont recommend, stay away.

harder than expected to use, poor results, and when i unsubscribed they kept billing me and didn't accept to refund me

Terrible experience with the customer support. They respond quickly, but as soon as you run into an actual problem, they give only excuses. Not to mention the constant changing of agents. I've been resolving an issue with warmup emails for a week,…