Trustpilot reviews of Instantly.ai

Amazing how you have been running this for years and not learnt how to create a simple user interface. Launch a campaign and open tracking is disabled by default, no warning and hidden.

It's like they intentionally make the billing bad to confuse people. I cancelled my $97 a month plan and lost access to my dashboard. I can't access the leads I brought to the platform.

They have a scheme where once you cancel the main plan, there is another plan underneath it which does not get cancelled.

The Done-For-You email was very misleading. The Outreach plan, domains and inboxes are invoiced separately, which strongly suggests they are separate products.

Over roughly a month and a half, I received 11 separate charges totalling over $400. The plans also are not aligned — a user may need one credits plan but a different outreach plan.

Product ordered never received; no support or honest response from the company regarding resolution; no replacement, no refund.

Deceptive billing, fabricated email activity, and charges after cancellation. Our experience raised serious concerns about both its billing practices and the accuracy of its reported email activity.

The company does not yield any results in email marketing. The website is deceptive: when it looks like the subscription is cancelled, they continue to charge for credits.

Shit!! It is a scam. Don't trust them. The assistance team is completely absent. Don't trust them. It is more better lemlist or omnisend and also chiper.

You can't even reply to leads without upgrading to Hyper Growth to use their Unibox. Getting your inbox passwords out is deliberately painful, and when you finally do, the Unibox blocks the app passwords Google sends so you still can't access your…

This is a company that disregards local laws outside of the US. They do NOT comply with the GDPR. They collect personal information of Europeans without consent, and force you to visit their platform/website to have it removed. Let's check the big…

My primary problem with these guys is they "sell you" the domain, and then you have no control over it. You can't transfer it, so if you like the domain name, you can't use it. They will screw you out of it.…