Trustpilot reviews of Instantly.ai

The platform has been easy to navigate and getting up to speed on. I made some technical errors on my part while onboarding and Kareem from the support team has been outstanding at helping me resolve these issues in a timely and…

At first I had issues using the platform but then I found that it's pretty straight forward, initially I was on the Growth subscription now I have up to HyperGrowth to get more clients in.

Wonderful platform with even better staff!

A truly terrible experience – avoid at all costs I am a startup and lost hours trying to set up Instantly, only to never get it running. Customer service is painfully slow (I suspect because they’re constantly fighting fires with a product…

Frequently buggy and customer support, even for paying customers has taken >1 day to troubleshoot problems and respond. I've experienced several instances where a setting was selected but did not function as it stated (e.g., Stopping email follow-ups upon receiving an auto-reply…

Instantly is an excellent platform for email marketing outreach. I’ve been using it for over two years, have recommended it to many clients, and we’ve all had great results. The features are powerful, the platform is easy to use, and the support…

Very efficient system for outreach. Amazing customer support

Great app and great customer support!

Support helped with troubleshooting an account to link to Instantly.AI Thank you!

I am new to using cold email at scale. The team has answered all my questions and their documentation is comprehensive enough where I didn't have many questions to begin with. Very user friendly.

Disappointing Experience Requesting a refund was simply my way of expressing how uncomfortable I felt using this product. The reality is: Poor product experience – The platform feels unfinished, with confusing logic, clunky design, lack of smoothness, and many bugs. Instead of…

I created an account and the free trial expired. Now I am on my Dashboard where I can do absolutely NOTHING anymore, despite upgrading and paying. Deleting my account? No, the links do not work. Seeing what I have done so far?…