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Trustpilot reviews of Instantly.ai

Every Trustpilot review we have indexed, newest first. Each links to the original.

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1111 reviews · page 27
JA
Jamie Baumeler
Oct 13, 2025
Trustpilot
*****
The customer service took care of us…
The customer service took care of us when we had some bugs and our mail providers got cancelled. They did a good job in reactivating everything.
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TY
Tyler Sidwell
Oct 13, 2025
Trustpilot
*
This tool is absolute garbadge
This tool is absolute garbadge i spent $1000 on an annual subscription Outlook accounts dont ever respond meaning they are likely not even seeing the emails. Every week there is a new bug where features break, right now my campaigns don't even…
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PH
Philip Hendrich
Oct 10, 2025
Trustpilot
**
Instantly wasn’t great for me maybe for others
Instantly never help me. Disappointing. It's not good for the average user. Too many issues and hard to address.
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SE
Selvakumar Palanisamy
Oct 9, 2025
Trustpilot
*****
I have tried many platforms before
I have tried many platforms before. Instantly is the best I have used. They introduce new features quite often
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DA
Danamichele
Oct 7, 2025
Trustpilot
*****
Biggest thing that sets them apart
the biggest thing that really sets instantly.ai apart for me (and I use alot of services for our Saas) is how responsive and truly helpful their Support chat is. You don't get fed generic answers - they really do listen and solve…
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BI
Bianca Anna
Oct 7, 2025
Trustpilot
*
BEWARE – honest company does not behave like this
Barely used it. Tried to cancel it and looked everywhere, clicked on everything - IT IS NOT LINKED ANYWHERE. Found it later - not on my interface but on the internet that linked me to Billing page - WHICH IS NOT ACCESSIBLE…
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TA
Tamás Tóth
Oct 7, 2025
Trustpilot
*
One of the worst programs I’ve ever…
One of the worst programs I've ever come across. It's very cumbersome, doesn't launch newsletter campaigns properly, and asks for money for everything, even just to put a normal button in the regular newsletter content. The whole thing is horrible.
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RO
Ronika Kashyap
Oct 7, 2025
Trustpilot
*****
Instantly is the best cold email…
Instantly is the best cold email sequencer. It has many features that have helped in improving the deliverability of my email accounts. They have the best support.
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AL
Alice Santos
Oct 6, 2025
Trustpilot
*****
Instanly for email marketing
Instanly makes my cold email marketing a lot easier. It's super easy to understand and use after you setup everthing - which is also not hard. The support usually is quick and guides you when you need them.
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OZ
Ozzy Oz
Oct 6, 2025
Trustpilot
***
When you downgrade your subscription
When you downgrade your subscription, they automatically delete your coins. I lost like 5000 coins. It’s super expensive. You pay $10 to reach out 1000 people. And then if you want to reach more people it goes up to $90. It is…
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MO
Mohammad Abbas
Oct 6, 2025
Trustpilot
*****
Instantly has been super easy to use…
Instantly has been super easy to use and very intuitive overall. The instructions and support are clear and straightforward, which made setting everything up really smooth. Their team is also quick to respond and genuinely helpful whenever I have questions. Overall, it’s…
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OR
Orsolya Nadas
Oct 3, 2025
Trustpilot
*****
Usage
The best out there when it comes to cold outreach. Easy surface to work on. Very helpful and efficient assistance too. Would recommend to anyone that is trying to reach as many people as possible, in the most efficient way!
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