Trustpilot reviews of Instantly.ai

Poor deliverability and overall a huge waste of time. I've used Instantly for close to a year now hoping it would get better... but it just hasn't. They don't have analytics like the other platforms so I can't tell if my emails…

While there are several useful features on Instantly, and relatively fast customer service, Instantly has incentivized reviews in return for free credits on their plan subscriptions. Additionally, I don't feel their customer service policy favors the client as they do not provide…

The customer service took care of us when we had some bugs and our mail providers got cancelled. They did a good job in reactivating everything.

This tool is absolute garbadge i spent $1000 on an annual subscription Outlook accounts dont ever respond meaning they are likely not even seeing the emails. Every week there is a new bug where features break, right now my campaigns don't even…

Instantly never help me. Disappointing. It's not good for the average user. Too many issues and hard to address.

I have tried many platforms before. Instantly is the best I have used. They introduce new features quite often

the biggest thing that really sets instantly.ai apart for me (and I use alot of services for our Saas) is how responsive and truly helpful their Support chat is. You don't get fed generic answers - they really do listen and solve…

Barely used it. Tried to cancel it and looked everywhere, clicked on everything - IT IS NOT LINKED ANYWHERE. Found it later - not on my interface but on the internet that linked me to Billing page - WHICH IS NOT ACCESSIBLE…

One of the worst programs I've ever come across. It's very cumbersome, doesn't launch newsletter campaigns properly, and asks for money for everything, even just to put a normal button in the regular newsletter content. The whole thing is horrible.

Instantly is the best cold email sequencer. It has many features that have helped in improving the deliverability of my email accounts. They have the best support.

Instanly makes my cold email marketing a lot easier. It's super easy to understand and use after you setup everthing - which is also not hard. The support usually is quick and guides you when you need them.

When you downgrade your subscription, they automatically delete your coins. I lost like 5000 coins. It’s super expensive. You pay $10 to reach out 1000 people. And then if you want to reach more people it goes up to $90. It is…