Review database

Trustpilot reviews of Instantly.ai

Every Trustpilot review we have indexed, newest first. Each links to the original.

All5 star4 star3 star2 star1 star
1149 reviews · page 25
MR
Mr Luke
Dec 18, 2025
Trustpilot
So far so good
So far so good, support is great, tool works as advertised and there seems to be a constant stream of new, useful features.
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JE
Jesse
Dec 18, 2025
Trustpilot
Instantly has been a game-changer for our outbound.
Instantly has been a game-changer for our outbound. The inbox management is clean, the sending setup is straightforward, and scaling campaigns feels smooth. Great deliverability tools, great UX, and it just works. Highly recommend if you’re serious about cold email.
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JE
Jenn Cooper
Dec 18, 2025
Trustpilot
One of the best tools I’ve used
Instantly has been a true game changer for me. The level of service is second to none, the support is excellent and I can't recommend it highly enough
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SH
Sheheryar aMIR
Dec 15, 2025
Trustpilot
Great experience with Instantly so far
Great experience with Instantly so far. It’s simple, effective for outreach, and the support team responds fast and actually helps.
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MA
Max Feller
Dec 10, 2025
Trustpilot
Charged After Cancelling, Now Refusing Refund
I cancelled my subscription on 1st December at 10am, before the renewal charge went through. Despite this, I was billed later the same department. I immediately contacted support with proof of cancellation. They confirmed I had cancelled but refused to refund me…
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AN
andy Madge
Dec 10, 2025
Trustpilot
Easy-to-use platform
Easy-to-use platform, great tech support. defeienlty recommend
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WA
WAIT APP
Dec 9, 2025
Trustpilot
Charges continued after cancellation
After cancelling my plan, the company silently switched me to a cheaper tier without notifying me and continued charging me for two months. There was no active subscription shown in my admin dashboard, so I had no visibility that billing was still…
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ME
Megan Swiatkowski
Dec 8, 2025
Trustpilot
Disappointed: Do NOT buy VIP Service
I used their VIP service for one month. They were confident they’d be able to get things set up and get responses. The only thing I got was vacation responses. The writing required a lot of edits from me and ultimately I…
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DA
Damien
Dec 8, 2025
Trustpilot
Simple and intuitive UI and setup
Simple and intuitive UI and setup. The automated setup of email addresses and subdomains is great for a non-tech founder. Support was prompt.
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MA
Marta Trajkovska
Dec 8, 2025
Trustpilot
Amazing customer support!
Amazing customer support, super responsive, resolve any issue within minutes! They also send loom videos for better experience, I love that personal touch.
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CO
Cordell Hayes
Dec 6, 2025
Trustpilot
Zero emails sent, £465.80 charged, DFY domains suspended by Google
Zero emails sent. £465.80 taken. DFY domains suspended by Google. One month refund offered and the rest kept. I used Instantly’s DFY service and bought my domains and inboxes through them. The setup never worked. Not low deliverability or landing in spam.…
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NI
Nikolaj Kloch
Dec 5, 2025
Trustpilot
Diego was incredible support
Diego was incredible support, the team there wants you to win. They are ready to actually help, and you can get around the chat bot to great people quickly. This is taking my business to the next step.
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