Trustpilot reviews of Instantly.ai

Bad ui, awful chat and support

Misleading Pricing & No Refund Policy – Beware! I purchased a $97 subscription to Instantly.ai, expecting full access to their tools, only to discover that it only included one minor tool, with all the main features locked behind additional upgrade fees. Nowhere…

This is the most useless tool out there and its not to say its cheap. You come on to the first plan about $30 which you cant do anything, you upgrade to the one that $100 and you are limited to 30…

Never ever use these clowns!!! Want you to pay for everything... want an A/B test? Thats 100 bucks a month. Seriously. Want to do anything nope gotta pay 100 per user. PLUS there is only cold email functionality and they are part…

Navigating the app is awful. Canceling the plan at the start of a month removes all your credits and stuff that should still be included. Overall User experience is bad. Customer support is ok but cant make up with the bad experience

Fake information, when you buy subscription they write about UNLIMITED accounts for emails and warmup. But small text in rules says 100 accounts only. Pay aatnation!

So I was told they verify the leads twice, once when they first get them, and then again when you download them. That couldn't be further from the truth. I just ran the leads through two outside verification tools and they both…

At first, when they were desperate for customers, they were all smiles, helpful, giving you top-tier support. But the moment they started making real money, they flipped the script, axed the good tech support, threw clueless devs on the front line, and…

From the day I signed up (months ago) I haven't been able to send more than 5000 emails from 20 Zoho accounts combined. The accounts kept disconnecting constantly only to work for a day or two to end up disconnected again. Support…

We don't recommend it. Please don't waste your time or money on this platform. We started using instantly a month ago. We were still in our email warmup process that something went wrong with their system and our warmup process was paused.…

My emails were flagged as spam using this service.

Took out the Lead Finder subscription for 10K leads. Paused the subscription since I only really need 1K a month at the moment for testing purposes. I have 9K remaining available leads i SHOUDL BE ABLE TO SOURCE in my account that…