Trustpilot reviews of Instantly.ai

Litteraly what Joshua Armstrong had said, absolutely horrible customer support... They are greedy bastards only in for money and taking as much of them as possible. Stay away from them...

Avoid at all costs—you will be stuck in a never-ending cycle of them withdrawing funds from your bank account while you beg anyone from their support team to contact you. I sent an urgent request and cancellation request to them on November…

I had a terrible experience when trying to cancel my account with Instantly. My account ran smoothly for over four months until, out of nowhere, I was hit with an activation and charge for the Lightspeed Leads Pack—$499 USD for their top-tier…

Rude staff (Alex). After watching a number of their YouTube videos, they seemed to present well with the gloss and shine you'd expect. Then you reach out, and they're rude and condescending. Not a good look. Showed themselves for what they are…

Absolute cunning business. Made us upgrade the product and ended up not able to use them at all. The support came back and told us we used the credits (They set it up in a way you will try to to figure…

The features are very limited. You can't even access DNS settings when you buy a domain from them and they refuse to refund. Absolute SCAM.

SCAM Pre-warmed accounts dont work, lost $45. The support team rejects my request for refund, I've been a premium member for many months now and this treatment caused me to stop using this scamming service.

Been a complete nightmare trying to get past your basic support. I have an issue with 4 of my workspaces that is preventing them from being usable. Impossible to talk to tech support and basic support can't seem to relay the message.

I usually do not write any 1-star reviews, but this is crazy. I canceled my subscription twice but still got charged, and I didn’t get a refund because they claim they never received my original cancellation request, just the one from October…

Avoid - opaque process, impossible to cancel payments and despite saying I was on the free account, continued to charge me.

I forgot to cancel my monthly subscription, I didn't realise I had 3 addons so it totalled over $100. Literally the day after I was charged I realised I hadn't cancelled so contacted support for cancellation and a refund as I hadn't…

Google banned all Instantly DFY emails. TL;DR Instantly was knowingly infringing Google Workspace's policies and got all of their clients' DFY emails banned by Google within a few days. IMPORTANT: This happened to their "DFY email service" they sell and set up…