Trustpilot reviews of Instantly.ai

Absolute cunning business. Made us upgrade the product and ended up not able to use them at all. The support came back and told us we used the credits (They set it up in a way you will try to to figure…

The features are very limited. You can't even access DNS settings when you buy a domain from them and they refuse to refund. Absolute SCAM.

SCAM Pre-warmed accounts dont work, lost $45. The support team rejects my request for refund, I've been a premium member for many months now and this treatment caused me to stop using this scamming service.

Been a complete nightmare trying to get past your basic support. I have an issue with 4 of my workspaces that is preventing them from being usable. Impossible to talk to tech support and basic support can't seem to relay the message.

I usually do not write any 1-star reviews, but this is crazy. I canceled my subscription twice but still got charged, and I didn’t get a refund because they claim they never received my original cancellation request, just the one from October…

Avoid - opaque process, impossible to cancel payments and despite saying I was on the free account, continued to charge me.

I forgot to cancel my monthly subscription, I didn't realise I had 3 addons so it totalled over $100. Literally the day after I was charged I realised I hadn't cancelled so contacted support for cancellation and a refund as I hadn't…

Google banned all Instantly DFY emails. TL;DR Instantly was knowingly infringing Google Workspace's policies and got all of their clients' DFY emails banned by Google within a few days. IMPORTANT: This happened to their "DFY email service" they sell and set up…

avoid this service by all means. Your money will be wasted and what's worst that your domain will get blacklisted. Customer support does nothing about it.

Been using this tool for a while now, and for that whole time, whenever I click on the four boxes to check the status of my sending emails, it says, "DMARC not found". This is an error message from instantly. because the…

Not getting any notifications about positive replies and the customer service doesn't want to get back to me on this.

The support experience is terrible. I am still waiting for updates and I will update this review, but they will make you wait 6 days for simple things while your time-based subscription is ticking down. Ridiculous.