Trustpilot reviews of Instantly.ai

Software is overpriced and defective. They start you out cheap then all of the add ons add up to over $1000 p/m. Customer service is really horrible. They also don’t do refunds!

I paid for Instantly.ai last month but couldn’t use it because I was busy. I asked their team for a refund or to extend my subscription so I could use my credits this month, but they refused both. I think this is…

This Tool doesnt keep what it promises. There is no feature for a conditional email Logic based on the Leads Actions! This is false advertising and should be illegal. I want my Money back!

Everything is locked off from the lower tiers, but they don't make that clear on the pricing page. Avoid if possible as it's quite deceptive.

Instantly promises lots of modules and analytics tools, but in reality, most either don’t work or don’t exist. Connecting an email account took me four days—even with live support, which, by the way, responds every five hours with a copy-pasted bot reply.…

Pure Scam! They say email verified yet more than 15% of emails came back as mailer daemons. When I paid for a subscription, I discovered some hidden fees. I cancelled 15' later. I got a message that I would get a refund…

You can't send bulk emails—there's a limit of 1 email every 7 minutes per account. I requested a refund because this restriction wasn’t mentioned anywhere during the purchase, but they refused. There are many other, more affordable options available.

Very bad practice. If you want to send a cold email, they recommend sending only one every 7 minutes! You can't send as many as you want in bulk. There is a limit, and they force you to have multiple email accounts.…

Its a SCAM. Brought the plan for a year and it stopped working in a few monthes and they ask me to pay for again for the entire year

I signed up and payed around $150. When I tried to add leads to the campaign it came an error and I was not able to add leads. I contacted support and they where not able to fix it. They did some…

Support is awful. The AI bot they use is constantly telling you "I understand" and nothing could be further from the truth. After two paying for two months and not being able to resolve issues in under a week I'm giving up.

Instantly it's just terrible business. I bought 15 domains worth of $200, I was paying for their $97 plan for 2 months never used the software at the end. Cancelled my subscription so I don't get charged again. 7 days later I…