Trustpilot reviews of Instantly.ai

A number of essential features are locked behind the hyper tier – so even when you're on a paid tier, with accounts serviced by instantly, you can't directly reply to any emails coming in. Also good to mention he platform is still…

Instantly has completely streamlined our cold email operations. The platform is intuitive, reliable, and makes managing outreach campaigns at scale incredibly easy. Deliverability tools, inbox management, and campaign automation have helped us save significant time while generating consistent results. Highly recommended for…

Absolutely terrible. 1. Nickle and dime policy. Their services don't align with their Terms and conditions. All of their monthly services are extremely intentionally misleading in a way to be able to say "you also need to sign up for this". it…

So far the experience is great. I have just yet started but the customer support is top notch... The replies are fast and support guides properly. The software itsle fis easy to use and I am sure I will get amazing results....

The instantly.ai platform makes it so easy to run my businesses email outreach. The platform itself is simple to use and reach it gives my team is second to none! Not to mention the support team is always very helpful!

Been using Instantly for many years. The support used to be great, then they seemed to drop the ball a bit. However, the support I got today was first class, back to how it used to be, my semi complicated issue was…

worst customer service

Great experience with ai and good support

Worst support service experience in 2026. Paid for an upgrade over 24 hours ago, upgrade features have not been enabled. Support asked for and I supplied username and email, now support insists I need to share a receipt. They could have easily…

Best Service for outreach exceptional agent called Shahadat

It’s a nice experience and good support

If you want all your emails to go to spam or get quarantined, and if you want to deal with never ending random bugs, this is the platform for you. We paid instantly to provision domains for us and they didn't configure…