Trustpilot reviews of Instantly.ai

Very bad customer service. Settings don't work as intented, clients receiving double invoices was a major mess up from the instantly platform.

I purchased a domain and two email accounts from Instantly.ai, with the understanding that everything would be set up within 72 hours. Unfortunately, it has now been over a week, and I am still waiting for the setup to be completed. I…

I paid for Instantly for one of my businesses. I followed all the instructions, including their suggested 2-week warmup and all the email and domain settings. The service resulted in my entire website domain being marked as spam with the major ESPs.…

After the first 2 weeks of paid use (with the cheapest plan) now they ask you to pay extra to reply to email. This is an essential feature

DOESNT SAVE CAMPAIGNS

We used this tool on the recommendation of some freelancer and unfortunately at the time of starting the campaign, the health score was very low and that stopped us from even starting it, we wasted hundreds of bucks and offcourse our time,…

Our account was hacked and charges were placed on it. Their support team refused to refund our account. We were on a 49 dollar a month plan and charges for 4000 dollars in 1 month were placed fraudulently. Instantly support team refused…

I swear they do zero QA. I find defects all the time just trying to run my campaigns. Their UX is terrible. I've told them what's wrong and they don't seem to care. Analytics is terrible. It's cost effective ti run campaigns…

I have been a user for many months. There are constant problems with disconnected accounts as there system is not very good and cannot maintain connections with 365. Here is response to request for credit: All payments for our services are final,…

It worked for a maximum of 10 days and then the hell started: - They blocked all Mailforge emails and domains and we had to buy new domains and then wait 2-4 weeks again to warm them up - They made us…

The financial advisor who was assigned to me, Victoria, pressured me into a larger investment than I was comfortable with, told me to register with a trading site called OKX but had not idea how to navigate it. Instead of guiding me…

software didn't work and they didn't refund us. Instead they said all sales are final, and before you think I'm ignorant for not solving the problem we already reached out to support for this reason. Get better Instantly that's not how a…