Trustpilot reviews of Instantly.ai

Customer service is top notch! Professional, accommodating, and quick to respond. Very impressed!

The UI UX is clean and easy to follow, setting up domain and emails were smooth, the copilot does help with writing cold emails may be because of the system prompt designed specifically to write cold emails

I’m a GTM consultant. I set up a small campaign (~500 prospects) and invested weeks warming 5 domains / 15 inboxes. Then Instantly stopped working. Support is email-only (no chat, no phone) and responses came about every 6 hours. Their explanation was…

Very smooth tool with great features and strong deliverability. Easy to use, well designed, and backed by a responsive support team. One of the best cold email outreach tools I’ve used so far.

God awful support. Wasted 200 dollars, use another auto emailer

Their customer service is great

Best Email Marketing Tool, using from last 2 years.

I have been using Instantly for a a few months now and they are always adding new features and integrations. One of the best platform if you are running cold email.

Instantly has become a core part of my outreach stack. The UI is clean, campaigns are easy to set up, and deliverability controls are clearly built by people who actually understand cold email—not just theory, but real-world use. What I appreciate most…

I started using Instantly around few months ago and loved it not because they are the best, but you can find everything under single login, from purchasing accounts to, unibox to see all email under one platform without switching other platform

The app is full of dark pattern. They try everything so you cannot cancel (even illegal ones). Upsells everywhere, unclear pricing, no unified view of how much you pay every month. The design of the app is also horrible.

I strongly warn anyone considering this platform. I invested months of work into email inboxes provided through this service, building conversations and relationships with real clients. Then suddenly, without any meaningful solution, the inboxes were gone. No warning that would allow me…