Free trial →
Review database

Trustpilot reviews of Instantly.ai

Every Trustpilot review we have indexed, newest first. Each links to the original.

All5 star4 star3 star2 star1 star
1111 reviews · page 18
NI
Niclas Van Borg
Jan 25, 2026
Trustpilot
*
Terrible customer service and unfair account lock
I had an active paid subscription and canceled it with time still left on the billing period. Despite that, Instantly blocked my access immediately, making the platform unusable while I had already paid for it. No warning. No proper explanation. Just locked…
read full review ↗
TO
Tommy
Jan 25, 2026
Trustpilot
*****
I love the DFY domains and email…
I love the DFY domains and email accounts, save me a lot of time in cold email outreach. Customer service is great and active too.
read full review ↗
AD
Adam
Jan 24, 2026
Trustpilot
****
Responsive and helpful
Responsive and helpful! They were quick to help me with my request.
read full review ↗
SH
Shakeel Zafar
Jan 23, 2026
Trustpilot
*****
quick and effective supquick and effective supportport
quick and effective support (Monica), the problem was fixed without any delay, highly satisfied
read full review ↗
MA
Martin Helmreich
Jan 22, 2026
Trustpilot
*****
The Support team at Instantly has been…
The Support team at Instantly has been excellent at responding to my questions whenever I have an issue that needs sorting out! Thank you!
read full review ↗
SA
saumya sethi
Jan 22, 2026
Trustpilot
*****
Instantly features for outreach
I love using instantly for cold email outreach that I use for my business client. The chatbot and all the other features help you remain self sufficient in instantly environment. And instantly is continuously updating its features and keeping up with advancement…
read full review ↗
TH
Theo Lindh
Jan 22, 2026
Trustpilot
*****
Amazing Customer Support
Had some redirect domain issues and support helped me within a short time frame. They were clear helpful. Software is great but I don't personally like the credit based system that much. But that does not change the functionality. Best sending and…
read full review ↗
MA
Martin Pusar
Jan 21, 2026
Trustpilot
*****
Best tool on the market for cold email outreach
Instantly is right now probably the best cold outreach software. I use cold email campaigns for two of my business and I coulnd't imagine using any other tool for that.
read full review ↗
AJ
AJ Housholder
Jan 21, 2026
Trustpilot
*****
easy to setup
easy to setup, powerful features
read full review ↗
AL
Alejandro C
Jan 20, 2026
Trustpilot
*
The tool itself is fine, customer support is terrible
The tool itself is fine, but the nickel and diming, and terrible offboarding will make me never sign up for this again, I've cancelled my account, and all the fees, keep coming to my card, Ive requested customer support to cancel all…
read full review ↗
NA
Natalie
Jan 20, 2026
Trustpilot
*****
Must Have Tool for Scaling Cold Outreach
Instantly has been a game-changer for our cold email campaigns. We're launching an intensive outreach campaign, and the platform makes it incredibly easy to manage multiple email accounts, warm them up properly, and track performance across campaigns. The UI is intuitive, the…
read full review ↗
KE
Kevin Johnson
Jan 20, 2026
Trustpilot
*
They have the worst customer support
They have the worst customer support! The representatives I've talked to, or I should say chatted with, have no understanding of the system, nor do they actually provide answers to specific questions. Most of the time they cut and paste something from…
read full review ↗
Not sure what to make of these? Read our analysis of all 3,189 rated reviews or how we collect them.