Trustpilot reviews of Instantly.ai

most emails went to spam, have been over charged twice and had an annual subscription renewed after canceling. No refund!!

We signed up for Instantly’s DFY (Done-For-You) service expecting a reliable solution for domain warmup and outreach. Instead, we experienced a complete failure of service. Three domains we paid for and carefully selected were permanently suspended just days after launch with no…

The platform is really hard to work with. There are a wide array of subscriptions, each focusing on a different product line. For example: subscriptions for finding and enriching contact data, subscriptions for sending emails, CRM functions, etc... each subscription comes with…

I had a horrible experience - there is major bug in sending links through Instantly. My campaigns which were being sent to customers and investors had junk links inserted instead of the links I had added. It was a major embarrassment and…

I bought 25 email accounts, spent 2 weeks warming them up. Launched the campaign and after a week the email accounts were gone. Customers service said I cancelled them which I didn’t. Their only solution was for me to purchase new emails…

We signed up and paid for our first month to test Instantly, but due to a bug on their side, we weren’t even able to launch our first campaign. I contacted support immediately—no reply. Several days later, I identified the bug myself…

No proper support from their team, neither I was provided the access to the domains I purchased through them, and neither they are providing me a refund. Terrible.

Two things: 1. If you're on a tight budget, don't expect a quick win. 2. Be extremely suspicious of the 5-star reviews you read that start with "good support", because it is a blatant lie. Many users, including me, who left a…

I strongly recommend staying away from marketing businesses like this. They do not provide quality leads. Their approach typically involves purchasing large contact lists and sending mass emails to companies and teams that did not request them. This kind of marketing strategy…

Customer service does not exist and mocks you. Do not react at any email or message. Awful experience.

Opposite of customer centric! STAY AWAY. This would make an excellent business case review of what not to do and compare to their competition. The tool is experiencing major technical issues, they are not being honest with heir customers, and they value…

Not reliable, and slow customer support. I burned so much of money to set up a simple campaign and it took 45 days for the warmup process. When I launched the campaign, turns out there is a wrong in the DFY email…