Trustpilot reviews of Instantly.ai

The Instantly.ai team is always responsive. When it comes to troubleshooting, it seems that they are always available around the clock. This is a service that I really appreciate!

Had an issue on the platform, but customer service eventually made it right by fixing the problem and refunding me for the time lost as well as an additional month. That type of understanding goes a long way with me. Glad to…

seriously the worst customer support I've ever experienced in my life. The agents take 30 minute for each response, they don't speak English and use translators and don't have the intellectual capacity to understand basic functions of their services. This is not…

The most scammy service I have ever seen. You pay to use the service, right? But look they have tens of plans and tbh in order to actually use their service you will have to pay for all of them... so at…

most emails went to spam, have been over charged twice and had an annual subscription renewed after canceling. No refund!!

The customer support is one of the best fast replies and solve problem as soon as possible

The platform is easy to use and their support team responded quickly to my questions and proactively followed-up to make sure my issues were resolved.

Instantly is always easy to work with. They're helpful and responsive when I need them. Not to mention, they're one of the best for cold email delivery.

We signed up for Instantly’s DFY (Done-For-You) service expecting a reliable solution for domain warmup and outreach. Instead, we experienced a complete failure of service. Three domains we paid for and carefully selected were permanently suspended just days after launch with no…

Instantly is a very complete, versatile and easy to use tool to manage cold emailing campaigns. Their support is also very good, I have rarely had to write to them, and they have always helped me. I would definitely recommend it.

Easy setup and use. The customer support is very helpful (even when you make a stupid mistake like I did and they resolved it easily!)

The platform is really hard to work with. There are a wide array of subscriptions, each focusing on a different product line. For example: subscriptions for finding and enriching contact data, subscriptions for sending emails, CRM functions, etc... each subscription comes with…