Trustpilot reviews of Instantly.ai

Using this platform has made day-to-day outreach easier to manage. The layout is straightforward, campaigns are easy to follow, and you don't need to go digging through multiple menus to get things done. Most importantly, the customer service team always reply promptly…

What an absolute scam. I was trying to setup their edm function so we could see if that was a good fit for our business, and it prompted me to upgrade to the Hyper CRM which doesn't include any edm stuff at…

The email personalization is awful. Like "I'm super impressed with your work". Not sure what type of companies feel comfortable letting that sort of automated email run untouched with their business tied to it. Also, worth noting they will hold your domain…

Very few contacts compared to other platforms, did not deliver what they promised. If there is a bug or credits are used when the platform does not deliver what it promised, they don't credit you. Used it for several months. I do…

Appreciate the human level understanding of the problem and the capability assurance I feel to have confidence that the right actions are being taken to fix. Much appreciated!

Instantly.ai is the GOAT of cold email and a must for beginners and experts alike. There is not a better tool to scale outreach that lands in inbox like Instantly. Their customer support is very quick to respond to any questions you…

They try to charge you for absolutely everything. Like the inbox placement test doesn't cost them anything and they charge for it also with the "crm" they have which does nothing and cost and will double your cost . And the software…

Customer Support is excellent. Their software works great and whenever I face a problem, they always come up with a quick timely reply.

Customer service is quick and always solves my problems

I have been using Instantly for a few months. It is the first tool that I have ever used for cold emailling and it made my life super easy. It is easy to use and the Youtube tutorial gave the first hints…

Horrible experience working with this company. Don't waste thousands with these people. I don't know where to start. They upsold me on more leads. I was supposed to be able to send over 100,000 emails a month. When it was time for…

The customer service is great, I have been paying for Instantly for a long time. I love the deliverability, the customer experience, and the UI/UX of the entire company and platform.