Trustpilot reviews of Instantly.ai

Been using this tool for a while now, and for that whole time, whenever I click on the four boxes to check the status of my sending emails, it says, "DMARC not found". This is an error message from instantly. because the…

Not getting any notifications about positive replies and the customer service doesn't want to get back to me on this.

The support experience is terrible. I am still waiting for updates and I will update this review, but they will make you wait 6 days for simple things while your time-based subscription is ticking down. Ridiculous.

Very bad customer service. Settings don't work as intented, clients receiving double invoices was a major mess up from the instantly platform.

I purchased a domain and two email accounts from Instantly.ai, with the understanding that everything would be set up within 72 hours. Unfortunately, it has now been over a week, and I am still waiting for the setup to be completed. I…

I paid for Instantly for one of my businesses. I followed all the instructions, including their suggested 2-week warmup and all the email and domain settings. The service resulted in my entire website domain being marked as spam with the major ESPs.…

After the first 2 weeks of paid use (with the cheapest plan) now they ask you to pay extra to reply to email. This is an essential feature

We used this tool on the recommendation of some freelancer and unfortunately at the time of starting the campaign, the health score was very low and that stopped us from even starting it, we wasted hundreds of bucks and offcourse our time,…

Our account was hacked and charges were placed on it. Their support team refused to refund our account. We were on a 49 dollar a month plan and charges for 4000 dollars in 1 month were placed fraudulently. Instantly support team refused…

I swear they do zero QA. I find defects all the time just trying to run my campaigns. Their UX is terrible. I've told them what's wrong and they don't seem to care. Analytics is terrible. It's cost effective ti run campaigns…

I have been a user for many months. There are constant problems with disconnected accounts as there system is not very good and cannot maintain connections with 365. Here is response to request for credit: All payments for our services are final,…