Trustpilot reviews of Instantly.ai

They have a lot of hidden fee and refuse to refund me for a service I'm unable to use due to their excessive hidden fees. They took 200$ from me. Never buy to them, look for competitor.

Everything is wrong with them, their customer support doesn't know how to assist you even 1% of the time. They are repeating the same useless answers and on top of that you always wait a couple of hours for a reply with…

If you don't pay you lose everything without warning, it s not even good, very disappointed

Bad ui, awful chat and support

Misleading Pricing & No Refund Policy – Beware! I purchased a $97 subscription to Instantly.ai, expecting full access to their tools, only to discover that it only included one minor tool, with all the main features locked behind additional upgrade fees. Nowhere…

This is the most useless tool out there and its not to say its cheap. You come on to the first plan about $30 which you cant do anything, you upgrade to the one that $100 and you are limited to 30…

Never ever use these clowns!!! Want you to pay for everything... want an A/B test? Thats 100 bucks a month. Seriously. Want to do anything nope gotta pay 100 per user. PLUS there is only cold email functionality and they are part…

Navigating the app is awful. Canceling the plan at the start of a month removes all your credits and stuff that should still be included. Overall User experience is bad. Customer support is ok but cant make up with the bad experience

Fake information, when you buy subscription they write about UNLIMITED accounts for emails and warmup. But small text in rules says 100 accounts only. Pay aatnation!

So I was told they verify the leads twice, once when they first get them, and then again when you download them. That couldn't be further from the truth. I just ran the leads through two outside verification tools and they both…

At first, when they were desperate for customers, they were all smiles, helpful, giving you top-tier support. But the moment they started making real money, they flipped the script, axed the good tech support, threw clueless devs on the front line, and…

From the day I signed up (months ago) I haven't been able to send more than 5000 emails from 20 Zoho accounts combined. The accounts kept disconnecting constantly only to work for a day or two to end up disconnected again. Support…