Trustpilot reviews of Instantly.ai

The best outreach platform in the market.

harder than expected to use, poor results, and when i unsubscribed they kept billing me and didn't accept to refund me

Terrible experience with the customer support. They respond quickly, but as soon as you run into an actual problem, they give only excuses. Not to mention the constant changing of agents. I've been resolving an issue with warmup emails for a week,…

The set up process is difficult and not explained clearly - always pushing you to use the AI agent which just up-sells their products. They are not in any way honest about how many users you can upload, always pushing 5000 emails…

Great customer service. Always super responsive and resolve issues asap. There 24/7/365. Customer support can't be better.

horrible customer support. ai bots is useless. 'humans' come in and stop responding. they throttle your mailbox number even though they market it as unlimited. will probably make an internal tool

Instantly.ai is easy to set up and use. It is designed to scale. The price is very reasonable. It also has a very good database and built-in tools like email validation. It is a good one-stop shop for cold outreach. The AI…

Great platform, reliable and produces appointments. When it comes to a cold outreach platform, that's really everything that matters.

AI Sales agent is the game changer. I like the way they treat their customers

I've been really impressed with Instantly so far, especially the customer service from Shahadat! I made a mistake as I didn't read the help guides and Shahadat helped me within minutes solving my problem, before then offering a detailed review and advice…

the service is so great, I had 0 experience with CRM and finding leads and this one was very easy to understand, just applied my filters and found qualified leads and reached out directly from the crm

Asked to pay for domain that you don't own and no access to. Don't recommend. There is a reason they dont give admin access to the warmed emails, it is p0rn warming up content. I was shocked at the content and thought…