Review database

Trustpilot reviews of Instantly.ai

Every Trustpilot review we have indexed, newest first. Each links to the original.

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1149 reviews · page 47
KE
Keith M.
May 12, 2025
Trustpilot
SIMPLY THE WORST FREE TRIAL EXPERIENCE…
SIMPLY THE WORST FREE TRIAL EXPERIENCE EVER If you give a Trial it should be a TRIAL, not rocket science is it. Today I logged in (after being informed by a USELESS Chat Agent called Alvin) that I was restricted to 5…
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SA
Salyh
May 11, 2025
Trustpilot
Had an issue with my custom tracking…
Had an issue with my custom tracking domain not working, even after warming up the emails for 15 days. Ryan from support jumped in personally, shared a screen recording, explained everything clearly, and helped me resolve it fast. Really impressed by the…
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MA
Margaret Loving
May 10, 2025
Trustpilot
Edil provided amazing support
Edil provided amazing support
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JA
James Rowdy
May 9, 2025
Trustpilot
Software is overpriced and defective
Software is overpriced and defective. They start you out cheap then all of the add ons add up to over $1000 p/m. Customer service is really horrible. They also don’t do refunds!
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DI
Dilara Cossette
May 9, 2025
Trustpilot
UX/UI is awesome
UX/UI is awesome. Support is incredible. I love that you can manage everything in one platform.
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JA
Jack W
May 9, 2025
Trustpilot
monica was really helpful in our query
monica was really helpful in our query
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PR
ProCMO
May 9, 2025
Trustpilot
Instantly Customer Support Came Through
I had an issue that was blocking my workflow, and the Instantly support team jumped in fast. They responded quickly, clearly understood the problem, and got it resolved without the usual back-and-forth you get with most platforms. I'm back up and running…
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LU
Lucy Roche
May 8, 2025
Trustpilot
Always helpful & very prompt responses
The dashboard is incredibly clear to use & the customer service team is excellent, always!
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CH
Chris Jordan
May 8, 2025
Trustpilot
Simple, reliable tool with excellent support
We’ve had a great experience with Instantly so far. It’s straightforward to use, does exactly what we need it to, and the support team have been genuinely helpful and quick to respond whenever we’ve had a question. It’s made managing outbound campaigns…
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MO
Morgan
May 8, 2025
Trustpilot
Great support chat!
The support chat is amazing and responsive. They helped me get my campaign set-up and successful!
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ER
Eric
May 8, 2025
Trustpilot
Instanty has always been very helpful…
Instanty has always been very helpful with its support. They usually get back to me in 10 minutes or less. They seem to always solve our problems. We are committed to using Instatly for our email marketing.
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MU
Muhammad Jamshed
May 8, 2025
Trustpilot
Very Disappointed – Bad Service and No Help
I paid for Instantly.ai last month but couldn’t use it because I was busy. I asked their team for a refund or to extend my subscription so I could use my credits this month, but they refused both. I think this is…
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