Trustpilot reviews of Instantly.ai

As soon as you pay them, they start suppressing your campaigns so that you pay more. They are not an honest business.

Everything is working perfect.

This is the best tool for sending email, however, the pricing system is absolutely POOOR! You need to buy a plan first, then credits. And if you have bought one already for a month, your max contacts are let say 1000. They…

The use of AI looks promising, but the system is buggy. Connections break without notice. Support is not useful.

In all of their videos they brag about AI and how you can personalize each email with AI. I've been in the talks with customer support for a week now, assuring me TWICE it works then sending a screen recording and getting…

Very easy to use and straight forward tool for emailing. We started using Instantly a few months ago and we start to see the results from the email campaigns (fairly easy to set up a campign, connect the email accounts etc). Overall…

Amazing and easy to use UI, even better customer service. I accidentally bought the wrong plan. The customer service quickly replied it and refunded it immediately, as i bought the correct one. They're quick, deliverable, and I've yet to have any complaints.

I recently had some technical issues pop up with my account after using the platform for quite awhile. The online chat support team were fantastic at taking the time to address it and get the problem resolved. They were friendly, helpful and…

Promising platform - failed to deliver. Clean UI, good features. I was pumped! but then... I ran into multiple technical issues that destroyed my confidence that my emails would go out as designed (sometimes things went fine, other times the formatting was…

Easy setup, AI superpowered, intuitive user interface. Has all the requirements to be legal for Germany. We increased our revenue by six figures within 4 months of starting with instantly. To say its totally worth it would be an understatement. Finding customers…

Instantly are providing cutting edge software with the latest AI capabilities. I chose Instantly over other cold email marketing providers every time!

Excellent product with ever improving features. It's clear that Instantly are growing in the right direction with powerful and user-focused AI driving the platform. Clear user guides, customer support and AI customer service bots and tooling make it highly useful and easy…