Trustpilot reviews of Instantly.ai

I'm generally not happy with my experience with Instantly.ai Due to the following: - Before posting an honest review, I gave your support team an opportunity to make things right and you didn't - After only a short while after starting with…

While there are several useful features on Instantly, and relatively fast customer service, Instantly has incentivized reviews in return for free credits on their plan subscriptions. Additionally, I don't feel their customer service policy favors the client as they do not provide…

Instantly never help me. Disappointing. It's not good for the average user. Too many issues and hard to address.

Frequently buggy and customer support, even for paying customers has taken >1 day to troubleshoot problems and respond. I've experienced several instances where a setting was selected but did not function as it stated (e.g., Stopping email follow-ups upon receiving an auto-reply…

I used Instantly.ai for over a year, and it started out pretty good, but the changes they made, particularly with their leads, have absolutely sucked. Their analytics seemed to get worse as time went by. I called their support and they ran…

Promising platform - failed to deliver. Clean UI, good features. I was pumped! but then... I ran into multiple technical issues that destroyed my confidence that my emails would go out as designed (sometimes things went fine, other times the formatting was…

Basically just tried to entice you with low monthly payments and the they make you pay to upgrade if you want to do anything at all. ends up racking up. its a very buggy site and app. not worth the money at…

READ BEFORE BUYING Warm up did not function correctly. Staff then refused to assist further in finding a solution. I would caution again using this service.

Fairly good service but the customer support is non existent. I've been waiting 3 weeks for a reply. For what ever reason some email leads aren't being accepted.

Didn't subscribed to anything but tried to charge me 15$ !!!!

Used to be good with your own infrastructure setup but kept disconnecting. Then tried a couple DFY accounts. Worked like a charm. But now i want to scale and we get issues. DFY account setup not working and support just keeps sending…

I transitioned from Lemlist to Instantly mainly because of prices. But.... Everything on Instantly is limited : the number of contacts, the number of emails, some basic options such as transfering an answer from a sending email account to the original one,…