Review database
Trustpilot reviews of Instantly.ai
Every Trustpilot review we have indexed, newest first. Each links to the original.
BR
Trustpilot
Brian Ehlers
Eh not impressed
I am almost two months in and have experienced no results from the product. I have reached out to see if I could get some support on boosting results. There is no one in this company that is willing to help customers.…
read full review ↗SJ
Trustpilot
S. Jackson
Spam inboxes
Bought their inboxes, started going to spam after a week. I sent a couple of emails to myself and all of them landed in spam even though I warmed up all the inboxes for 3 weeks. No refunds.
read full review ↗YA
Trustpilot
Yaron Urbas
Instantly increased there monthly only a week after starting, constant up charging for basic features that should actually need to be there even at basic level, horrible support. clunky interface
I'm generally not happy with my experience with Instantly.ai Due to the following: - Before posting an honest review, I gave your support team an opportunity to make things right and you didn't - After only a short while after starting with…
read full review ↗AM
Trustpilot
Amy Almeida
While there are several useful features…
While there are several useful features on Instantly, and relatively fast customer service, Instantly has incentivized reviews in return for free credits on their plan subscriptions. Additionally, I don't feel their customer service policy favors the client as they do not provide…
read full review ↗PH
Trustpilot
Philip Hendrich
Instantly wasn’t great for me maybe for others
Instantly never help me. Disappointing. It's not good for the average user. Too many issues and hard to address.
read full review ↗IR
Trustpilot
Irene P
Poor UI, bugs, and slow support
Frequently buggy and customer support, even for paying customers has taken >1 day to troubleshoot problems and respond. I've experienced several instances where a setting was selected but did not function as it stated (e.g., Stopping email follow-ups upon receiving an auto-reply…
read full review ↗MI
Trustpilot
Michael
I used Instantly.ai for over a year
I used Instantly.ai for over a year, and it started out pretty good, but the changes they made, particularly with their leads, have absolutely sucked. Their analytics seemed to get worse as time went by. I called their support and they ran…
read full review ↗RO
Trustpilot
Robert Freele
Promising platform – fails to deliver – poor customer support
Promising platform - failed to deliver. Clean UI, good features. I was pumped! but then... I ran into multiple technical issues that destroyed my confidence that my emails would go out as designed (sometimes things went fine, other times the formatting was…
read full review ↗SI
Trustpilot
simon adamson
dont use this
Basically just tried to entice you with low monthly payments and the they make you pay to upgrade if you want to do anything at all. ends up racking up. its a very buggy site and app. not worth the money at…
read full review ↗AM
Trustpilot
A ME
READ BEFORE BUYING
READ BEFORE BUYING Warm up did not function correctly. Staff then refused to assist further in finding a solution. I would caution again using this service.
read full review ↗BE
Trustpilot
Ben Humphreys
Fairly good service but the customer…
Fairly good service but the customer support is non existent. I've been waiting 3 weeks for a reply. For what ever reason some email leads aren't being accepted.
read full review ↗PI
Trustpilot
Pierre D.
Didn’t subscribed to anything but tried…
Didn't subscribed to anything but tried to charge me 15$ !!!!
read full review ↗