Review database

G2 reviews of Instantly.ai

Every G2 review we have indexed, newest first. Each links to the original.

All5 star4 star3 star2 star1 star
30 reviews · page 2
SE
Sergeja P.✓ Verified
Growth · Small-Business (50 or fewer emp.)
Nov 26, 2025
G2
Lagging Performance, Unclear Pricing, and Limited Support
Using Instantly enabled me to reach a large amount of potential leads, which I consider a significant advantage, despite the challenges I faced with other aspects of the software. I found several issues with Instantly that detracted from my experience. The platform…
read full review ↗
GE
Gen H.✓ Verified
Developer · Small-Business (50 or fewer emp.)
Nov 26, 2025
G2
Misleading Pricing and Poor Functionality
Nothing I don't like that Instantly doesn't work well with Microsoft emails as it constantly disconnects, and I can never resolve this issue. Their sales page is misleading; the 'Growth' plan advertised at $47 includes search and lead credits, but it turns…
read full review ↗
AS
Ashish T.✓ Verified
Nov 25, 2025
G2
Good for Email Warming Up, Needs Better Support
I really like the straightforward nature of Instantly's warm-up feature for email accounts. It's incredibly easy to use with just one click, enabling us to warm up unlimited email accounts without any worries about usage limits. This functionality is essential for our…
read full review ↗
VE
Verified User in Consulting✓ Verified
Small-Business (50 or fewer emp.) · ConsultingSystem.Collections.HashtableSmall-Business (50 or fewer emp.)
Aug 15, 2025
G2
Completely Useless Service
I was thrilled when I could finally navigate to all the hidden corners and jump through all the processes to cancel this service. You can tell how good a service is by how hard it is to cancel. The more difficult it…
read full review ↗
AB
Abby C.✓ Verified
Owner · Small-Business (50 or fewer emp.)
May 29, 2025
G2
Frustrating experience with unreliable service and unresponsive support
When it's working (which doesn't seem often), it's a great platform to send cold emails. Their warm-up process seems to keep the emails out of spam. I’ve been paying for the “done-for-you” email accounts and using Instantly to send cold emails, but…
read full review ↗
TA
Tamar G.✓ Verified
Mid-Market (51-1000 emp.)
May 28, 2025
G2
They suspended my warmed up domains and email accounts in error. Costing me two months of delay!
simple to use, straight forward platform Inability to create email templates for reuse. Their irresponsibility for suspending accounts that causes two months of inaction! Currently it created more problem than it is solving. The goal was to send emails using my own…
read full review ↗
GA
Gabriel K.✓ Verified
Head of Growth · Small-Business (50 or fewer emp.)
May 28, 2025
G2
Do yourself a favour and go with Lemlist
Easy set up on the surface, looks like a good system if it actually worked. Really poor experience. I've used Lemlist and Smartlead but thought I'd try Instantly. We payed for 40 domains and thought they were warming up for 3 weeks.…
read full review ↗
MA
Mark S.✓ Verified
CEO & Founder · Small-Business (50 or fewer emp.)
Apr 15, 2025
G2
Too many issues, broken features, and over billing. Its like having your marketing agency sabotaged.
it's reasonably intuitive and has all the features I need in one place - When it works Instantly recently rolled out a big update full of broken features. This might have been frustrating for small companies with a single campaign, but for…
read full review ↗
VE
Verified User in Marketing and Advertising✓ Verified
Small-Business (50 or fewer emp.) · Marketing and AdvertisingSystem.Collections.HashtableSmall-Business (50 or fewer emp.)
Jan 15, 2025
G2
WATCH OUT WHEN CANCELLING
The cold emails get delivered, the sequences are easy to use and their lead finder works pretty well. | Lead finder shows a lot of leads but when importing into campaign sometimes more than half disappear.
read full review ↗
SA
Sana H.
Nov 24, 2024
G2
A very bad experience, please be careful before choosing this tool !
Ease of use is the only positive aspect of this tool. will not subscribe again They should improve the database, avoid sending to many contacts of the same organization, price is too high compared to the proposed value, very low email sending…
read full review ↗
JU
justine P.
Nov 15, 2024
G2
Inaccurate usage and unhelpful support.
It sends emails...which honestly, so does Success.ai, Apollo,LemList and a dozen other providers. The credit usage is inaccurate and when you point out your remaining credits + used credits for things like LeadFinder do not equal the number of credits you paid…
read full review ↗
VE
Verified User in Human Resources✓ Verified
Administrator · Human ResourcesSystem.Collections.HashtableSmall-Business (50 or fewer emp.)
Sep 27, 2024
G2
Overrated, Overhyped. Overpromises and Underlivers.
They make the initial email set up convenient, though you are locked in with them. Overpromises and underdelivers. The warmer is low quality. I believe very few of the emails are going to Outlook inboxes. The deliverability reports are not a reliable…
read full review ↗
Not sure what to make of these? Read our analysis of all 5,611 rated reviews or how we collect them.