Free trial →
Review database

G2 reviews of Instantly.ai

Every G2 review we have indexed, newest first. Each links to the original.

All5 star4 star3 star2 star1 star
41 reviews · page 1
SA
Sam T.✓ Verified
Small-Business (50 or fewer emp.)
Jun 9, 2026
G2
***
Easy Setup, But Pricey
I like that the setup with Instantly is super easy. I appreciate how I can get the infrastructure set up very quickly, taking away a lot of the technical knowledge and hassle. Instantly kind of handles the whole process for me, allowing…
read full review ↗
VE
Verified User in Information Technology and Services
Jun 3, 2026
G2
***
Intuitive Outreach Automation, but Reporting and Segmentation Feel Limited
As a Data mining engineer, i primarily use instnantly to analyze outreach performance, evaluate campaign, effectiveness and support data driven decision making for lead generation initiatives, the platform combines email outreach automation with campaign analytics, making it easier to monito engagement metrics…
read full review ↗
CA
Catherine J.✓ Verified
Demand Generation Manager · Mid-Market (51-1000 emp.)
May 21, 2026
G2
***
Great Bulk Sending and Open Rates, But Tough Domain Setup and Spam Concerns
It allows for bulk sending from multiple email domains so we don’t get flagged as spam. It also has insane open rates The setup was horrific if you buy your domains outside the platform—it was so hard to connect everything. Also, anyone…
read full review ↗
RI
Rishabh S.✓ Verified
Software Engineer · Small-Business (50 or fewer emp.)
May 13, 2026
G2
***
Easy-to-Use, Reliable CRM—Pricing Makes Onboarding Harder
CRM that’s detailed yet easy to use, and my team was able to get the hang of it quickly. Also, downtime has been low to almost zero. The pricing is making it tough for our company to onboard, mainly because of the…
read full review ↗
VE
Verified User in Financial Services✓ Verified
Mid-Market (51-1000 emp.)
Mar 3, 2026
G2
***
Responsive Chat Support, But Few Results
Customer service via chat is very responsive and has been helpful. Once things are up and running, it's easy to maintain. | I don't received notifications when there are errors on email addresses, which means they are not sending emails. More importantly,…
read full review ↗
FA
Fares .✓ Verified
AI agency · Small-Business (50 or fewer emp.)
Feb 11, 2026
G2
***
Effective Cold Outreach with Growth Potential
I like that Instantly makes it easy to create email campaigns and insert leads with API support. I also appreciate how sending emails directly to inboxes with their done-for-you service helps host my emails efficiently. The ability to track each lead's response…
read full review ↗
KA
Katie W.✓ Verified
Director of Sales and Marketing · Small-Business (50 or fewer emp.)
Jan 14, 2026
G2
***
Great for Protecting Deliverability, But Not the Most Intuitive Setup
I like that it spins up a bunch of emails for you so that you can protect your main domain's deliverability. I wish it were a bit more intuitive to use. There are a lot of settings tucked away within different panels,…
read full review ↗
AK
Akshath K.✓ Verified
Small-Business (50 or fewer emp.)
Jan 9, 2026
G2
***
Easy Setup, Responsive Team, But Needs CRM Improvements
I love how easy Instantly is to use, which makes managing my outreach and cold email campaigns straightforward. The team's responsiveness is fantastic; they get back to me quickly whenever I need support. They also addressed a membership purchase issue by ensuring…
read full review ↗
AR
Aryan P.✓ Verified
CEO · Small-Business (50 or fewer emp.)
Dec 12, 2025
G2
***
Simplifies Email Verification, But Campaign Bugs Persist
I like the done-for-you email setup with Instantly, as it automates the entire technical setup process, including domain registration and DNS record configuration. I also appreciate the deliverability dashboard, which helps me to monitor the health and performance of connected email accounts.…
read full review ↗
BR
Brian M.✓ Verified
Freelancer · Small-Business (50 or fewer emp.)
Dec 4, 2025
G2
***
Flexibility when resolving issues
The massive outreach capability for businesses looking for clients via cold email outreach Sometime the lack of flexibility and long waiting time for support i was able to get support from Andrea who helped transfer my email accounts to another account. this…
read full review ↗
KA
Karina P.✓ Verified
Nov 13, 2025
G2
***
Responsive Support, Needs Enhanced Campaign Features
I appreciate Instantly's very responsive customer service, as they quickly solve any problems I encounter, which is crucial for maintaining the efficiency of my campaigns. I also enjoy how Instantly allows me to concentrate all my emails in one place, streamlining my…
read full review ↗
VE
Verified User in Marketing and Advertising✓ Verified
Small-Business (50 or fewer emp.)
Oct 14, 2025
G2
***
Great Bulk Email Features, But Frustrating Setup and Poor Support
It lets you send bulk email campaigns with customization. It's easy to upload leads in bulk and track responses to multiple campaigns through the Unibox. | I don't find the campaign setup process intuitive. The fact that if you make edits and…
read full review ↗
Not sure what to make of these? Read our analysis of all 3,189 rated reviews or how we collect them.