Review database

Every Instantly.ai review, in one place

A browsable index of every review we have indexed across platforms. Filter by source, newest first.

6206 reviews indexed · page 73
MA
Mark G.✓ Verified
Jan 20, 2026
G2
Effective for Cold Emails, Needs Faster Support
I use Instantly for cold emailing, and it helps me in getting clients. I like the AI features, which are useful for diagnosis. The initial setup of Instantly was good. | support could be faster sometimes
VE
Verified User in Music✓ Verified
Music · Small-Business (50 or fewer emp.)
Jan 20, 2026
G2
Incredible Customer Service
The customer service is incredible. It's like having a team member working with you | Sometimes the product can be a bit fiddly and not as easy as you want
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KE
Kevin Johnson
Jan 20, 2026
Trustpilot
They have the worst customer support
They have the worst customer support! The representatives I've talked to, or I should say chatted with, have no understanding of the system, nor do they actually provide answers to specific questions. Most of the time they cut and paste something from…
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NA
Natalie
Jan 20, 2026
Trustpilot
Must Have Tool for Scaling Cold Outreach
Instantly has been a game-changer for our cold email campaigns. We're launching an intensive outreach campaign, and the platform makes it incredibly easy to manage multiple email accounts, warm them up properly, and track performance across campaigns. The UI is intuitive, the…
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AL
Alejandro C
Jan 20, 2026
Trustpilot
The tool itself is fine, customer support is terrible
The tool itself is fine, but the nickel and diming, and terrible offboarding will make me never sign up for this again, I've cancelled my account, and all the fees, keep coming to my card, Ive requested customer support to cancel all…
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IA
ian.aitken@xactcontrol.com A.✓ Verified
Business Development · Small-Business (50 or fewer emp.)
Jan 20, 2026
G2
Easy-to-Use Interface That Delivers
Easy to use interface with excellent support. It can be expensive if using to find leads. (but thsi service is expensive with all providers) Cold email strategy Easy-to-Use Interface That Delivers
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RI
Riccardo C.✓ Verified
Jan 20, 2026
G2
Streamline Cold Outreach with Exceptional Support
I use Instantly for Cold Outreach Emails for me and my clients. It pretty much covers everything I need like domains, emails, deliverability, AI Integration, and API. I love their amazing customer support, which is quick, always ready, extremely well-prepared, and nice.…
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TE
Ted M.✓ Verified
VP of Strategy & GTM · Information Technology and Services · Small-Business (50 or fewer emp.)
Jan 20, 2026
G2
Effortless Campaign Management with Instantly
I find Instantly very easy to use with a well-designed user interface that offers a lot of really smart options. The ease of tuning the way my campaigns work, including adjusting the number of emails sent and scheduling by time zone or…
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LE
Levent Y.✓ Verified
Founder · Computer Software · Small-Business (50 or fewer emp.)
Jan 20, 2026
G2
Streamlined Email Outreach with User-Friendly Design
I use Instantly for outreach via email, and it has saved me a lot of time by automating my lengthy email sending processes. My favorite part is that the interface is really simple and user-friendly, which makes it easy to handle the…
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UM
u/moonrakervenice - r/gtmengineering
Jan 19, 2026
Reddit
Mixed
Thank you for reminding me to turn on 2FA on my Instantly account.
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US
u/Sea-Astronomer-8992 - r/gtmengineering
Jan 19, 2026
Reddit
Negative
Issues with Instantly.ai
Anyone else had suspicious activity on [Instantly.ai]( ? Around 6 months ago I suddently got ch
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GH
Ghulam Abbas
Jan 19, 2026
LinkedIn
Negative
Cold email isn’t dead. Bad cold email infrastructure is. I keep seeing p…
Cold email isn’t dead. Bad cold email infrastructure is. I keep seeing people jump into outbound with great offers and solid case studies… and then wonder why replies don’t come. Let’s break down what actually matters when you’re planning to hit 10k…
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