Review database
Every Instantly.ai review, in one place
A browsable index of every review we have indexed across platforms. Filter by source, newest first.
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App Store (32)AppSumo (65)Blogs (21)G2 (4176)Google Play (114)LinkedIn (153)Product Hunt (2)Reddit (189)SaaSworthy (72)Software Finder (10)Trustpilot (1164)YouTube (228)
DI
Trustpilot
Dismayed Trader
Customer service won’t do honorable thing
Why does my plan say free trial for the past 10 days although I paid $99? My campaign says paused and when I click to resume it says "Upgrade".
read full review ↗NO
Trustpilot
Noah Asanias
Annual renewal on a dormant account, with no advance notice
Customer since 2021 on multiple accounts. I accidentally switched to an annual plan and made several changes over 48 hours trying to undo it. The first thing I reached was Instantly's AI support agent.
read full review ↗MA
Trustpilot
Mara Zhang
Amazingly bad experience
I signed up, paid for the service, and even purchased their “pre-warmed” accounts — only to discover they were not properly warmed up at all. Deliverability was terrible and emails landed in spam.
read full review ↗VE
G2
Verified User in Marketing and Advertising✓ Verified
User · Marketing and Advertising · Small-Business (50 or fewer emp.)
Accidental $97 upgrade converted into opaque store credit instead of refunded
The Email Outreach product was useful for managing outbound campaigns, it was easy to search new leads and add them straight to the campaign I wanted. I accidentally purchased the $97 Hyper CRM subscription because I thought I was simply upgrading my…
read full review ↗OT
Trustpilot
otk buro
Customer support would be mutually beneficial. But no.
I have been using instantly.ai for the past week and a half. All I can say is, really? I can not create a new account.
read full review ↗FA
Trustpilot
Fakhir
Absolutely scamers
I purchased 3 domains and 3 emails for each domain and paid in total. After a day I bought their plan thinking it could benefit me, but that was the worst $47 USD I spent.
read full review ↗KA
G2
Kareena K.✓ Verified
Customer Support Executive · Mid-Market (51-1000 emp.)
Organized Email Outreach and Automation, but Reporting and List Filtering Need Work
as a sales assistant , instantly has helped me to manage outbound email activities in a much more organized way, it makes it easy to create email campaign, schedule follow ups and monitor responses without spending hours sending emails, manually the platform…
read full review ↗FA
Trustpilot
Fabayo Samuel
Horrendous billing
It's like they intentionally make the billing bad to confuse people. I cancelled my $97 a month plan and lost access to my dashboard. I can't access the leads I brought to the platform.
read full review ↗BI
Trustpilot
bilal ikram
Absolutely terrible UI!
Amazing how you have been running this for years and not learnt how to create a simple user interface. Launch a campaign and open tracking is disabled by default, no warning and hidden.
read full review ↗AVApp Store
AVJ0298
Can’t even sign in
Tried signing in via google and set password up and still can't even sign in.
read full review ↗LE
Trustpilot
Leeor Meirovitz
scammers
They have a scheme where once you cancel the main plan, there is another plan underneath it which does not get cancelled.
read full review ↗SH
Trustpilot
Shawn Killens
They ditched their human support for AI…
They ditched their human support for AI.
read full review ↗