Review database

Every Instantly.ai review, in one place

A browsable index of every review we have indexed across platforms. Filter by source, newest first.

6226 reviews indexed · page 31
PA
Paul Ash
Jun 11, 2026
Trustpilot
Been using Instantly for many years
Been using Instantly for many years. The support used to be great, then they seemed to drop the ball a bit. However, the support I got today was first class, back to how it used to be, my semi complicated issue was…
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AA
Aaron
Jun 11, 2026
Trustpilot
The instantly.ai platform makes it so…
The instantly.ai platform makes it so easy to run my businesses email outreach. The platform itself is simple to use and reach it gives my team is second to none! Not to mention the support team is always very helpful!
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PA
Pankaj Kumar
Jun 10, 2026
LinkedIn
Negative
Gated PDFs stopped working in 2024. Nobody trades their email for anothe…
Gated PDFs stopped working in 2024. Nobody trades their email for another "ultimate guide." The best GTM teams stopped gating content. They started giving away tools. Here's the lead engine we run: OLD WAY ↳ write a 30-page ebook ↳ hide it…
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UG
u/Grin-Reaper1 - r/b2bemailing
Jun 10, 2026
Reddit
Negative
I’ve worked with a customs broker / freight forwarder for years, and t…
I’ve worked with a customs broker / freight forwarder for years, and there always seems to be changes in the markets due to a domestic and international changes. I’ll bet there are a bunch of signals you could use to improve timing.…
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BU
BuySellShoutouts
Jun 10, 2026
Trustpilot
Worst Overall Support Experience in 2026
Worst support service experience in 2026. Paid for an upgrade over 24 hours ago, upgrade features have not been enabled. Support asked for and I supplied username and email, now support insists I need to share a receipt. They could have easily…
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JA
Jay J.✓ Verified
Small-Business (50 or fewer emp.)
Jun 10, 2026
G2
Fast, Simple, and Cost-Effective Email Solution
I use Instantly for cold emailing and find it fast, simple, and affordable, especially appreciating its warmup process. It's not bloated with complicated features, which I really like. I also use the cold email sending, A/B testing, and support chat features, which…
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UJ
u/JGoillot - r/CRM
Jun 9, 2026
Reddit
Mixed
To be honest I think Instantly and Smartlead are pretty similar in ter…
To be honest I think Instantly and Smartlead are pretty similar in terms of positioning, so it's not a huge decision either way. I find Instantly a bit better on the UX side, but Smartlead tends to ship new features a bit…
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US
u/SafeSpirit4309 - r/b2bemailing
Jun 9, 2026
Reddit
Mixed
Looks like a data + template issue if you’re really confident with you…
Looks like a data + template issue if you're really confident with your infra. For data, try using intent based data instead of the industry / job tittle approach. And for your email copy or offer - sell the outcome not the…
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UO
u/Only_Glass3946 - r/b2bemailing
Jun 9, 2026
Reddit
Negative
Cold Email Experts
I've been sending mass campaigns using Instantly (list scraped from Apollo + Million Verifier)
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UE
u/Excellent_Inside4985 - r/CRM
Jun 9, 2026
Reddit
Positive
Founder of Breakcold here, we personally use Smartlead. For pure cold…
Founder of Breakcold here, we personally use Smartlead. For pure cold email at your volume both Instantly and Smartlead are solid picks, you cant really go wrong. I'd also look at Lemlist which has gotten way better lately, and Woodpecker is underrated…
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VE
Verified User in Information Technology and Services✓ Verified
Information Technology and Services · Mid-Market (51-1000 emp.)
Jun 9, 2026
G2
Affordable, Smooth Onboarding, but Needs Interface Improvements
I think the pricing and affordability of Instantly is a highlight for me, as well as the quick support from the team whenever we face an issue. The onboarding experience was very smooth and self-service, which was great because anyone from sales,…
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RO
Rohan Angadi
Jun 9, 2026
Trustpilot
It’s a nice experience and good support
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